Netkeeper News

Important Information About Balckberry 10 Devices

Posted on 02 07 2013

If you are currently looking to upgrade to the new Blackberry 10 or have already done so please read below:

With the current release of Blackberry 10 NetKeepers has been receiving inquiries to integrate these new devices into corporate email / communication systems.  Currently this integration does is not supported via the Blackberry Enterprise Server (BES) but is supported using the Microsoft ActiveSync Protocol.  Currently NetKeepers is implementing Blackberry 10 devices using this method of integration to enable these devices.

What does this mean for you?  In order for your new Blackberry 10 device to work with the Microsoft ActiveSync Protocol you man need to change your BES service with your cell phone provider to the Blackberry Internet Service (BIS).

For Clients That Have Their Own BES Server:

If your corporation currently has a BES implementation, the current release of the Blackberry 10 devices are not supported without a required upgrade.  If you are interested in upgrading your corporate infrastructure to the latest version or to ensure that the Microsoft ActiveSync Protocol functionality is configured properly to support the Blackberry 10 devices please contact your NetKeepers account manager to discuss the requirements.